Here are some informative guidelines that may regard questions you have about your order.
Shipping
Shipping is offered worldwide.
Orders are shipped out between 2-5 days and should arrive in roughly 1-2 weeks for Australian customers. International orders may take 3-4 weeks or more, depending on your region.
Due to the cheap offered price of shipping, tracking information is not available for Australian customers. If you have concerns surrounding tracking, please use the contact page to organise a tracked alternative.
Please make sure all of your shipping details are correct BEFORE placing your order. If you accidentally provided the wrong details, please immediately get in touch through the contact page or instagram linked at the bottom of the page. Once your item is shipped I cannot change your details.
Jewellery care
Due to all jewellery being handmade, all items are delicate.
Please do not wear jewellery in the shower, while swimming, or in the chance of it getting wet.
Please do not tug, pull, handle aggressively or wear in the chance of this, such as whilst playing sports.
Store in a safe place, away from small children or pets.
Size alterations and mending is available as part of your purchase ensuring proper care is taken.
Returns and refunds
No returns or refunds are offered for change of mind.
If you have an issue with your order, please reach out via the contact page.
Customs
If you are interested in ordering a custom item or set, please reach out via instagram by sending a direct message.
Base prices:
Earrings: $10
Bracelet: $20
Necklace: $35
Other selling formats
Currently, luvantly jewellery and accessories are sold via this website and instagram only.